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Frequently Asked Questions

Quick answers about orders, shipping, parts & more

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Products
Are your car parts genuine/OEM? +
Yes, we sell both genuine OEM parts and quality-tested second-hand parts. Each listing clearly states whether the part is new, used, or reconditioned.
Do you sell parts for all car brands? +
We stock parts for Maruti Suzuki, Hyundai, Honda, Toyota, Tata, Mahindra, Ford, BMW, Audi, Mercedes, Volkswagen, Skoda, Nissan, Renault, Volvo, and Mitsubishi.
How do I know if a part fits my car? +
Each product listing includes compatibility information. You can also search by car brand and model, or contact us on WhatsApp for fitment confirmation.
Are second-hand parts safe to use? +
All our second-hand parts are thoroughly inspected and tested before listing. We only sell parts that meet safety and quality standards.
Orders & Returns
What is your return policy? +
We offer a 7-day return policy on all parts. If the part does not fit or is defective, you can return it for a full refund or replacement.
Shipping
How long does delivery take? +
Standard delivery takes 5-7 business days across India. Express delivery (2-3 days) is available for select locations.
Payment
Do you offer Cash on Delivery? +
Yes! COD is available for orders up to ₹15,000. For higher value orders, we accept online payment, UPI, and bank transfer.
General
Can I sell my old car parts on PartsDekho? +
Yes! Contact us via WhatsApp or the contact form to become a seller. We work with verified sellers across India.

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